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Helpful tips for running your payroll

Payroll processing cutoff times

The deadline for approving payroll is 5:00 PM EST (EST, MST, CST clients) or 4:45 PM PST (PST clients) on the business day prior to your check date.

Direct deposit/delivery unfortunately cannot be guaranteed after that deadline.

Payroll debiting

You will be debited for payroll and taxes up to 2 business days prior to check date depending on process time and if you have direct deposit activated on your account.

When you click "Approve" to process your payroll, please ensure the funds are available for debiting from your account!

Processing fee invoicing

Your invoice for ADP's fee will generate the Monday after you process payroll and will be debited the following Friday.

Billing invoices are located within RUN under Reports > Misc. Reports > Billing Invoices.

Help & Support

Check out "Help & Support" at the top right hand corner of the RUN Powered by ADP® (RUN) homepage!

This will have some great information for you as you onboard to ADP.

Frequently asked questions

Please note: All information can be found in the Support Center, located in RUN by clicking the "?" Icon in the top right of the screen.

Company & employee maintenance

If you enter the same pay data every pay period, you can process your payroll automatically with RUN & Done.

  • Cash Availability - Your payroll will be processed one business day before your check date, or two days before if you have Full Service Direct Deposit (FSDD).
  • Manual processing - If you need to process your payroll yourself, RUN & Done will skip that pay period and take care of the next one automatically.
  • Payroll Changes - You can make changes to your payroll information at any time. We'll still process your payroll for you, unless you choose to run it yourself.
  • Peace of Mind - We'll review your payroll the day before the process date and will send you an email to let you know that everything looks good. If we see an issue, you'll receive an email letting you know what the issue is, and how to fix it.

RUN & Done is available for:

  • Employees with a Pay Type of Salary or have Standard Hours and a Pay Rate greater than zero.
  • Contractors with a Pay Type of Amount and a Pay Rate greater than zero.

If you have General Ledger

You must finish setting up the General Ledger feature before we can process your RUN & Done payrolls for you.

Have outstanding payroll tasks?

RUN & Done will process payrolls with a preview date that's on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

Company > Features Overview > Select RUN & Done > Follow prompts on screen

Before You Begin: If you have General Ledger, you must finish setting it up before we can process your RUN & Done payrolls for you.

Important: RUN & Done will process payrolls with a preview date on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

  1. Click to select RUN & Done.
  2. Review the details for using RUN & Done and click Accept.
  3. Click Save.
  4. A message pops up asking if you want to set up RUN & Done now. Click OK to go to the RUN & Done Set Up page.

Set up takes only a couple of minutes, but if you want to do it later, click Cancel. A task is displayed on the Payroll Home page so you can do it whenever you are ready.

  1. Select the pay frequency that you want us to run for you.
To be paid automatically:
An employee must have a Pay Type of Salary, or have Standard Hours and a Pay Rate greater than zero.
A contractor must have a Pay Type of Amount and a Pay Rate greater than zero.
  1. Indicate who will receive emails for RUN & Done. Be sure to choose a current valid address.

If you need to update the email address, click Save and then click User Security next to the user's name to go to the User Security page.

  1. Click Save.

Starting Point: Company > Features Overview

Select the check box next to Cash Payroll and click Save. If the box is already selected, you are ready to go!

Cash Payroll is now enabled for the employees in your company.

  • The Print Cash Voucher and Reprint Cash Voucher icons are displayed on the Payroll home page.
  • The cash payment field is displayed on the Payroll Info page for employees and on the 1099 Payroll Info for contractors.
  • The Cash Denominations report is available, and includes a cash breakdown for each employee.

Cash Payroll provides:

The flexibility to pay employees with cash and a printed report

  • Payment in the exact denomination that the employee will receive
  • Summary of the dollar amount withdrawn from the employee's bank account (needed to cover the cash payment)
  • Enhanced payment options (including Direct Deposit, Check or Cash) for all employees
  • Ability to set up employees with both Direct Deposit and cash payments

The Cash Denominations report includes the cash breakdown for each employee. Use it to determine how much of each denomination to pay your cash employees.

Important: The check payment feature cannot be combined with cash payments.

Employees > Directory > Select the employee you'd like to modify > Direct Deposit

If the employee has existing direct deposit accounts, click Add Another Deposit.

Update the applicable fields:

  • A maximum of 4 direct deposit accounts can be added.
  • For a paycard or pre-loaded debit card, select Checking for the Account Type.
  • If selecting Partial for Deposit Distribution, then another account can be added for Remainder. Or, the remainder will be distributed in a live/paper check.
  • If an account is already setup with Full Net and you want to add another account, change Full Net to Remainder (without entering an amount), or to one of the Partial options.
  • Nickname does not print on any payroll reports or the employee pay statement. It only displays in Employee Access® to easily identify the account.
  • When entering the routing number, the system looks up the bank name associated with the number and enters the name in the Bank Name field.

Click Save.

RUN verifies the information using eVerify. Refer to the messages on the page to determine if the information is Verified and saved. If the information is found to be not valid, it can't be saved.

Running your payroll

Before your first payroll with ADP:

In a payroll, you can select the period start & end dates (will prepopulate based on pay frequency).

To change all payrolls, go to: Company > Pay Frequency > Edit > Select start & end dates which will prepopulate based on the frequency/dates selected.

After your first payroll with ADP:

Important: If you already processed the first payroll for the pay frequency, you must contact your ADP Service team to change the check date or period start date.

RUN & Done will process payrolls with a preview date that's on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

Yes. You can set up multiple pay frequencies for your company, and assign them to employees or contractors as necessary.

Important: You can set up multiple pay frequencies for your company and assign them to employees or contractors as necessary.

Starting Point: Company > Pay Frequency

  • Click Add.
  • On the Pay Frequency page, select the Pay Frequency, the Check Date, and Period Start Date for your first payroll.

The payroll dates are calculated and the pay calendar is displayed.

  • Review the calculated payroll dates. If you change the check date or the period start date, you must click Refresh Calendar to recalculate the pay calendar.
  • Click Save to go back to the Pay Frequency Info page.

If searched in Support Center, search for "earnings deductions" and select "Take me to: Earnings Deductions"

To Add/Edit/Delete an earning or deduction, go to Company > Earnings Deductions

What are Pre/Post Tax Deductions

Post-Tax (Most Common) - These are taxed from the NET PAY

Pre-Tax - Common pre-tax deductions are 401K, IRA, Medical, Dental, etc.

You can rename any deduction by going to: Company > Earnings Deductions > Click "Edit" on the one you'd like to change > Enter the name you'd like to call it under "Do you want to rename this deduction?"

Before you begin: "Setup Cash Payments for your company"

Starting Point: Employees > Directory

  • Click for the employee and select Payroll Info.
  • Select Yes in the Is The Employee Paid in Cash field.

Tip: The Cash Denominations report includes the cash breakdown for each employee. Use it to determine how much of each denomination to pay your cash employees.

Company > Features > Select "Cash Payroll"

Once selected, when running payroll, there will be a "Cash" box for employees where the amount the employee was paid in cash can be entered (this amount will not be paid to the employee(s), rather just recorded & taxed on)

Home > Payroll Home > Calculate Checks (formerly called Paycheck Calculator)

There is a tutorial available in Support Center > Search "Manual Check" > Select Record a Manual Check

When you record manual checks for your employees, make sure that their individual pay stubs are accurate and that they are debited for accurate tax liability. Pay statements generated from manual checks aren't included in payroll packages.

Starting Point: Home > Payroll Home > Calculate Checks (formerly called Paycheck Calculator)

  1. In the Who is the paycheck for? field, select the employee or contractor who received the manual check.
  2. Enter the Check Date.
  3. Click Match pay period start/end dates to automatically fill in the pay period start/end dates, based on pay frequency that is matched to the payroll processed with the same check date.

Tip: Use different dates for your employees', if they're needed.

  1. Click Go.
  2. Click to select the Enter Pay Manually button.
  3. Enter all applicable earnings, tax details and deductions.

Important: For Overtime earning, enter the exact rate to be paid. This earning won't automatically adjust the pay rate.

Optional steps: Click Show more earnings to show additional earnings you set up for your employees. Click Add another earning to add additional rows for an existing earning. This can be used for employees who are paid different hourly rates and hours for the same earning.

Tip: If any of your employees are paid by the hour, you must enter the hourly amount in the Rate field. Hours are only required for your regular employees if they work in a SUI state. (Refer to state guidelines for more information about SUI states).

  1. In the Weeks Worked field, enter the number of weeks that the manual check covers.
  2. In the New Pay (Check Amount) field, enter the net pay.
  3. In the Check Number field, enter the check number.

Optional step: For an employee who has a garnishment and uses the Garnishment Payment System (GPS), click to select the Include Garnishment(s) for the Payment field.

  1. Click Record Paycheck to open the Success screen.
  2. On the Success screen you can review the manual check info you added. To make changes, click Edit This Paycheck. To exit, click the Home page.

Important: A manual check is saved as a Pending Payroll item that is recorded when the next payroll is processed. PTO balances are automatically updated when the PTO is paid on the manual check with a "Regular" or "Special" payroll. Balances won't be accrued from a Manual check, when it's included with a Special payroll.

Tip: Amounts added for Federal Income Tax (FIT) and State Income Tax (SIT) show as Flat Amount Overrides on the Manual check pay stub but will not affect present or future withholdings.

RUN made easy through self service

Off-cycle payrolls are used to process a payroll outside of your scheduled payroll. When you select the Off-Cycle Payroll icon from the RUN Home page or Home > Off-cycle Payroll, the client can choose:

  • Off-cycle Payroll - Used to run any other payrolls outside of your normal schedule, such as to correct errors or pay a terminated employee immediately. Fees may apply. A window will appear to guide you through starting the process.
  • Pay a Bonus - Used to pay a bonus to one or more employees on a separate check, outside of your regular payroll; fees apply.
  • I forgot to pay an employee - Used to pay any employees you may have missed during your regular payroll; fees apply. A window will appear to guide you through starting the process, asking which employee, payment method, and deductions to choose.

By incorporating new tips throughout the process of adding additional information and needs to yourself or your employees in RUN, created a more intuitive and informative user experience! With guided assist you can be confident that you are setting up what you need correctly!

  • Garnishment Setup - RUN includes additional 'info' icons to provide more information throughout each step
  • State and Local Taxes - RUN will automatically recommend State and Local jurisdictions based on the employees address
  • Changing Company Addresses - You can now view and edit all of your company addresses in RUN. Do this by selecting Company > Company details > Edit. This includes: Legal, DBA, Payroll Delivery, W-2 Delivery, and billing. Don't forget to hit SAVE prior to exiting the screen to ensure the changes you've made are completed.

The RUN Powered by ADP® Mobile Payroll app is a free application available to download on mobile devices. You can use the app to:

  • Process payroll
  • Submit (upload) and track an Agency Notice
  • Use Doc Vault
  • Reset RUN password using the Forgot
    Password link
  • Communicate using the chat feature
    (Android devices)
  • View Payroll Liability and Earning Record reports
  • View employee / 1099 info and make onetime employee / 1099 changes
  • Add employee photos
  • Make pay rate changes (Apple devices only)
  • Change employee phone number and
    personal / work emails (Apple devices only)
  • If you have multiple companies, use the
  • Select Company screen to select from your list of clients (tap the arrow next to the client name at the top of the other app screens to display the Select Company screen)

You can now opt-in to receive reminders about processing payrolls via text messaging and/or sync your calendars to the RUN schedule by visiting the settings icon at the top right of your window in RUN and activating this feature!

  • This is in addition to the email reminder sent five days prior to your payroll.
  • You can receive a text message reminder two days prior to their payroll check date, between 10:00 am and noon local time.
  • Sync RUN with their Gmail or Microsoft Live account. This will add your payroll check dates to their personal calendar automatically!
  • Manually download RUN events to add to your desktop calendar.

Contact us


RUN chat

Live chat agents are available Mon.-Fri., 7:30 a.m. to 10 p.m. ET. A.V.A., your ADP virtual assistant, is available 24/7. Select the conversation bubble at the bottom right of any page in RUN.


Service Requests

Connect with our ADP Service team right from RUN. Click Service Requests at the top of any page in RUN, or at the top of the Overview page in Help & Support.


Help & Support

Access FAQs, forms, guides, how-to videos and more. Select the question mark at the top right of any page in RUN.

The information provided herein is not legal, accounting or professional advice. Clients should consult with their legal or accounting professional for advice regarding their organization's compliance with applicable laws.

Copyright © 2024  ADP, Inc. All Rights Reserved. ADP, the ADP logo, RUN Powered by ADP, and Employee Access are registered trademarks of ADP, Inc. and its affiliates. All other marks are the property of their respective owners.

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