Time & Attendance Support Center

Timeclock Cloud Upgrade

Getting Started

Let’s get started upgrading your ADP 300, ADP 500 or ADP 700 Ethernet Timeclock and registering it to the cloud! We can handle this for you during business hours, or you can perform the upgrade on your own at a time that works for you.

Benefits of the Cloud

  • Stability improvements – clocks on the cloud are significantly more reliable
  • Automatic updates that keep your clock on the latest software.
  • Quick punches that upload to your Time & Attendance account in minutes. No need to use clock software to manage the punch collections.
  • Cloud-based Timeclock management eliminates the need to use a computer

I want ADP's help!

ADP Migration Specialists are available to upgrade your clock between the following hours:

  9:00am - 7:00pm ET - Monday through Friday

1   Log on to the computer where you use ADP Time Collection Manager and click the Upgrade Me button below to launch our screen sharing software, Bomgar.

2   A Chat window will pop up allowing you to talk to your Migration Specialist

3   ADP will connect to your computer, upgrade your software and register your Timeclock with the ADP Cloud. This will take approximately 20 minutes.

4   When the software finishes installing, we’ll let you know that we've completed the upgrade and automatically disconnect from the computer. You’re done!

Upgrade on your own

You can upgrade your Timeclock at any time by following the instructions below. This upgrade must be performed from the computer where you use ADP Time Collection Manager. To verify you are using the Timeclock computer, look for the ADP Time Collection Manager icon.

ADP TCM 

Downloading and updating your Timeclock typically takes about 20 minutes, depending on your connection speed. Your employees will be unable to punch during the upgrade, so please do it at a time that will not impact them. If that is not possible, have them record their hours work manually and submit them to Time and Attendance once the upgrade is completed.

When you're ready, open step 1 below:

Step 1: Download and Install

Step 2: Update the Timeclock

Step 3: Register the Timeclock

Need Help?